Returns & Exchanges

At Flattered, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn items in their original packaging. Please ensure that all shoes are tried on a carpeted surface to prevent any damage to the soles.

1

Initiate Your Return

Visit our online return portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Place the items in their original dust bags and shoe boxes, then secure them inside the original shipping carton or a similar protective box.

3

Attach the Label

Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package, removing any old labels.

4

Drop Off and Track

Hand over your package to the designated courier service and retain your tracking receipt until your refund has been processed by our team.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing